Product descriptions
Products are described as accurately as possible, however, colours, designs, sizes and materials may occasionally vary from those illustrated.
Delivery
We aim to process all orders as soon as possible in order to dispatch the day after the order, or within two working days. They should arrive within four working days of your order. If we are out of stock of any items that you have ordered we will contact you immediately and give you a revised delivery date, or present you with an alternative where possible.Post & Packaging
Choose your method of delivery at the checkout. Please be aware that some of the items are classified as heavy items and an extra £1.00 will be added to the usual potage. When choosing postage for Europe and International, please note that there is no compensation offered on the normal postal service but there is some with the tracked option.Returns & Exchanges
At Cadeau, we want you to be absolutely delighted with everything you purchase from us. If, for any reason, you’re not happy with an item, our no-fuss guarantee allows you to return it. Simply ensure the product is unopened and in mint/resaleable condition, and return it within 14 days of purchase to be eligible for an exchange or refund.Please take a moment to read our returns policy below, then get in touch with us to receive a returns authorisation code and further instructions.
- Email us at [email protected]
- With your order number
- Description and nature of fault
- Photograph of packaging/faulty product
- Await our answer and authorisation code